To order your item(s), click on the "add to cart" button which will route you to the PayPal.com shopping cart window. You may minimize the PayPal.com window at any time and continue shopping. The top frame of the Hana Hou Productions website features a "view cart" link which you may click on at any time to view the items in your shopping cart.

When you are routed to the paypal.com website, please make sure to indicate, in multiples of 25, beginning with "50" (so 50, 75, 100, etc.) the number of invitations, etc you'd like to order (except where otherwise noted, i.e. the place cards).

Once you have set up an account with PayPal.com (if you do not already have one prior to ordering with us), and your payment has been processed, PayPal.com will re-direct you to the Hana Hou Productions website where you will fill out our order form with your paper, wording and font selections.

Alternatively, you may also fill out your text at a later time and click this link which will take you directly to the Hana Hou Productions Order Form.

Within 24 hours you will receive a personal eMail from Melissa Casey containing your proofs as either a PDF file or as JPG images. Alternatively, should you not be able to view or receive images through your eMail, you will be provided with a URL at which to view your proofs.

If you can not make a decision between two fonts, we will eMail you the invitation proof first for the decision making. Once you decide on your font, the remaining proofs will be worked on and sent to you for approval.

Please take the time to review each of your proofs carefully!! Also, please note that in order to take your order to press, we will need your approval via eMail. Should you request any changes after the first proofs are sent, we will then work on your new proofs and send them to you for approval. Once we have your final OK to proceed, your order will be sent to the printer. At that time an estimated delivery date will be sent via eMail.

SHIPPING!
You are responsible for the full actual shipping cost of your order plus a $10 handling (packaging) fee. Once your order has been shipped, you will receive a request for shipment payment via PayPal.com. It would be greatly appreciated if that bill is paid IMMEDIATELY.

Orders are shipped via USPS Priority or Express Mail, or Global Priority or Global Express (for outside of the USA), or depending upon how much and how soon the client desires their order. The client specifies their preference. USPS Express Mail from Hawaii takes 2 days to reach the mainland, Priority, up to 7 days.

If you'd prefer 2 Day Fed Ex, or have a Fed Ex or UPS account you'd like to use, please let us know.
  

IN YOUR HANDS!
We strive to ensure accuracy with every order, and ask that when you receive your order, you go through to make sure everything is accounted. Should there be any problems you must call Hana Hou Productions within 48 hours of receiving the order at 630.978.1490 to immediately correct any problem.